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Privacy Policy

 

RS Drive Lab (“we”, “us”, “our”) is committed to protecting your privacy. 

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Information we collect

We may collect personal information including:

  • Name

  • Phone number

  • Email address

  • Lesson booking details

  • Any information you provide through our website or contact forms

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How We Use Your Information

We use your personal information to:

  • Provide driving lessons and related services

  • Communicate with you about bookings, payments, and enquiries

  • Improve our services and website

 

Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.

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Sharing Information

We do not sell or rent your personal information. Information may only be shared if required by law.

 

Access and Correction

You may request access to, or correction of, your personal information by contacting us.

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Contact

If you have any questions about this Privacy Policy, please contact:
RS Drive Lab
Email: www.rsdrivelab.com
Phone: 0478415255

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Website Terms & Conditions

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By accessing and using this website, you agree to the following terms.

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Use of Website

This website is provided for general information about RS Drive Lab and our services.

You must not misuse the website or attempt to disrupt its operation.

 

Accuracy of Information

While we aim to keep information accurate and up to date, we do not guarantee that all content is complete or current.

 

Intellectual Property

All content on this website, including text, images, and logos, is owned by RS Drive Lab and must not be used without permission.

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Limitation of Liability

To the extent permitted by law, RS Drive Lab is not liable for any loss or damage arising from use of this website.

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Governing Law

These Terms are governed by the laws of New South Wales, Australia.​​​

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Driving Lesson Terms & Conditions

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By booking a lesson with RS Drive Lab, you agree to the following:

 

Lessons

  • Lessons are conducted in NSW and comply with applicable road laws

  • Students must follow instructor directions at all times

  • Unsafe behaviour may result in lesson termination without refund

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Cancellations & No-Shows

  • At least 24 hours’ notice is required to cancel or reschedule

  • Late cancellations or no-shows may be charged the full lesson fee

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Payments

  • Payment must be made before or at the start of the lesson

  • Lesson packages are non-transferable

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Safety & Responsibility

  • The instructor may take control of the vehicle if safety is at risk

  • RS Drive Lab is not responsible for actions taken by the student contrary to instructions

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Liability

  • To the extent permitted by law, RS Drive Lab is not liable for indirect or consequential loss arising from lessons.

 

Australian Consumer Law

Nothing in these terms excludes your rights under Australian Consumer Law.

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Refund & Cancellation Policy

 

RS Drive Lab complies with Australian Consumer Law.

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Refunds

You may be entitled to a refund if:

  • A lesson cannot be provided due to instructor fault

  • The service does not meet consumer guarantees

Refunds are not provided for change of mind or missed lessons, unless required by law.

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Cancellations

  • 24 hours’ notice is required for cancellations

  • Late cancellations or no-shows may forfeit the lesson fee

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Weather & Emergencies

Lessons may be rescheduled due to unsafe weather or emergencies at no extra cost.

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​​​​Disclaimer

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Information on this website is provided for general purposes only. It does not replace professional instruction during lessons.

RS Drive Lab makes no guarantees about driving test outcomes or licence approval.

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​​Accessibility Statement

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RS Drive Lab aims to make this website accessible to as many people as possible.
If you experience difficulty accessing content, please contact us and we will do our best to assist.

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King Chu
0478415255
rsdrivelab@gmail.com
Instructor License 066318

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